קומיוניקאסט

What community has to do with business? This week I hosted Sarah Drinkwater. Sarah is director at the Tech and Society Solutions Lab at Omidyar Network, where she works to test and scale interventions that help maximize the tech industry's positive contributions to a healthy society. Prior to Omidyar Network, Sarah was head of Google Campus London. Campus London was a pilot that has since scaled to six locations around the world, including Tel Aviv. At Google, Sarah also built and led a global Google Maps community team. We talked about communities for startups, how brands should build communities and a physical spaces for communities based on culture and location.

How do you manage a 3 million member online community and programs? This week I hosted @Erica Kuhl, VP Community at Salesforce. Erica has been working at Salesforce in the past 17 (!) years and started the customer online Trailblazer Community from scratch over 12 years ago and today it’s a thriving strategic differentiator for the company and a world-class industry community standard. Erica told me about communications methods, the Trailblazer Community, KPI’s for measuring the community and the different programs that help them to be in almost every country in the world. It was a pleasure to host her and learn from a community master that started long back before we even used the term “community manager”. קומיוניקאסט - פודקאסט על קהילות עם טליה תורג׳מן, מבית רפ״י - רשת פודקאסטים ישראלית נשמח אם תספרו לשני חברים על התכנית ותדרגו את התכנית באפל פודקאסטס לכל הפרקים של קומיוניקאסט | אתר הבית של קומיוניקאסט | מצאו את טליה בפייסבוק | עמוד הפייסבוק של קומיוניקאסט עמוד הפייסבוק של רפ״י | עקבו אחרי רפ״י בטוויטר הפרק ביוטיוב: https://www.youtube.com/watch?v=4tZLt_NbnLw

This is a part of a series recorded at Facebook Community Leadership meetup in Berlin. CLCXCommunicast #8 - Pamela Tyll Radišek from Texas When your personal story makes you create a community it is definitely going to be a success. Though, it’s hard to use a work like success when talking about adoption. So many thoughts, challenges, decisions and emotions. Pamela radisek is the leader of “I am adoption”. She shared her story with me and gave her tips about setting boundaries within your community and how available you should be. Many thanks to Facebook CLC team for the support and to Grand Hyatt Berlin for hosting this series.

How do you manage community leaders from more than 60 different cities? Meet @Ashley Galleman Williams, Global host community manager at Airbnb, one of the biggest community based companies. In the past year Ashley is working at airbnb, Launched and leads the Experience Community Leaders program, Manages the strategy and content for 50+ Facebook groups that give experience hosts an online space to connect and share advice and Oversees a global events strategy bringing hosts together face-to-face in 60+ cities. I asked Ashley What makes Airbnb’s community a community and how she communicates with so many hosts and why Facebook is working so well for them. We talked about how the community drives the growth of the company and the Experience Community Leaders program and why big companies need one. Enjoy!

This is a part of a series recorded at Facebook Community Leadership meetup in Berlin. CLCXCommunicast #7 - Maria Yagodkina from Boston. Since the first time I met Maria (online) I knew she is the type to person you never forget. She is always curious , asking question, never too shy to say what she thinks and I love it. I’m sure that this is also makes her a great community leader, leading Women-only group for English/Russian speaking girls of Boston area, USA. Join us and hear more about the community, Maria’s tips for organizing events and how there is also space for men in this community. Many thanks to Facebook CLC team for the support and to Grand Hyatt Berlin for hosting this series.

This is a part of a series recorded at Facebook Community Leadership meetup in Berlin. CLCXCommunicast #6 - Essi Lindberg from Helsinki. There are so many women community and I host some of the most amazing women community leaders I met in the podcast already. I think that this community is different because when we think about money and investments there is still an image for men dealing with investing but this is no longer the situation and Essi created a space for these women to empowering one another. This community is empowering women to talk about money and investments. The group offers peer support for women to take control over their personal finances. This is not an English speaking group but I believe that we should find or create one in every language.

This is a part of a series recorded at Facebook Community Leadership meetup in Berlin. CLCXCommunicast #5 - Steven Koh from Singapore. How do you define you community mission? Join me for this episode with Steven and learn from his community about lifelong learning and kampong spirit of people helping each other to do well in life. Many thanks to Facebook CLC team for the support and to Grand Hyatt Berlin for hosting this series.

This is a part of a series recorded at Facebook Community Leadership meetup in Berlin. CLCXCommunicast #4 - Neha Kare from India. Not every day Sheryl Sandberg is mentioning her favorite groups on her timeline. Back at 2016 she did and applauded Mumo Mumbai Moms as her fav mommy group (https://www.facebook.com/sheryl/posts/10157361481750177). Mumo Mumbai Moms is truly a mompowerment platform - by the moms, of the moms & for the moms. This is arguably also the world's largest community of Moms with over 100K constantly chattering moms. I heard from Neha about some inspiring stories and also about key partnerships for such a large community. Neha was featured recently as "The Lead Speaker”. Many thanks to Facebook CLC team for the support and to Grand Hyatt Berlin for hosting this series.

After 71 podcast episodes it happened. I had a technical issue during the recording and I lost the contect. Thank god my guest was Amazing Danyelle Pollock and a few days later we recorded the whole thing again! I had the pleasure to host Danyelle on a live event at Facebook Tel Aviv while she was visiting Israel. Danyelle most recently headed up internal communications & events at Lyft, a transportation technology company in San Francisco valued at $15 billion. As employee #61, she began as a Senior Community Manager, became a founding member of Lyft's internal Culture Board, and helped the company navigate their growth to nearly 3,000 employees. Danyelle is currently on an international tour, visiting tech hubs around the world and providing consultations to startups of all sizes. We talked about 2 different kind of communities, one is the Lyft’s drivers communities- what makes them a community, How to keep them happy and engaged, what makes them share photos with passengers and how they affect the company growth. Second community is internal, Lyft’s employees and company culture. Danyelle explained why is it important to create a culture for a company, How to measure employee satisfaction and what kind of methods you can use to communicate if you have 61 employees or 1000.